How It All Works?

We First Need To Know About Your Requirements

For a quote we need to know as much information as you can provide including, the volume of work and how soon you wish to commence?

If you are unsure, then we recommend an initial Trial campaign to be completed so please let us know either way.

Sending You A Quotation

Once we have the above information, we would then send you a quote.

Booking Your Campaign

Upon your instruction to book a campaign we would send you our campaign brief to complete. Our Campaign Brief form is used as the main document to construct your campaign including using it for any script development. It is a detailed and comprehensive form specifically designed to enable us to complete your campaign.

Pre-Campaign

After you have completed our Campaign Brief and we have received it, we will issue an invoice for you to pay a booking deposit to secure your campaign into our schedule..

Campaign Preparation

Only once we receive your booking deposit and all other associated campaign information can we lock in a start date for your campaign. From here, we will then use your Campaign Brief to construct your campaign and train our staff. This also includes script design if required.

Commencement

We normally commence campaign within 5 business days however this is subject to current workloads.

During The Campaign

Our process involves attempting to reach all target prospects within the assigned maximum campaign hours. During the campaign you will receive Daily Activity reports which include full activity breakdowns, and customer comments.

If required, you are able to make minor script variations during the campaign, however script changes will cause delay and can take up to 1-2 days to implement and a further half day for re-training.

Campaign Conclusion

At the conclusion of your campaign you would receive all the details of the campaign including the results, findings and recommendations. We stand by our results and do not ask our clients to commit to any long term contract. Instead we believe in developing long term relationships with our clients without long term binding contracts by demonstrating outstanding results.

Also see our Frequently Asked Questions